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ABOUT

 

Island Cruises will be running passenger ferries from the Isle of Sheppey in Kent and Southend in Essex.

We are planning to launch our flagship ferry service in May 2018 and are working hard to bring you the best possible service.

SPECIAL OFFERS

Entertainment Passes

We will be offering special offers and discounted entry to a variety of attractions in both Kent and Essex.

These will soon be available for booking by customers with annual memberships.

We are currently negotiating these arrangements and will update this section of the website as soon as we have confirmation.

FAQ

 

Do you have to be a member to book tickets?

No, you can purchase tickets anytime through our non-member booking page.

 

How do I book my return journey?

You will be able to book your return journey once on board the ferry. The staff will approach you to see which departure time you want to come back on.

 

What is your refund policy?

You are able to cancel your ticket online up to 24 hours prior to your departure time. Please refer to your booking email. We will also issue a full refund if there is a satisfactory reason to do so.

 

Is there wheelchair access?

We can take wheelchairs on our ferries. However, we are currently still in the process of securing appropriate departure points on both the Isle of Sheppey and also Southend. Please contact us directly to confirm access availability.